Following the launch of Advanced Warfare Havoc DLC on Xbox, many issues have arisen in trying to access the content. This post will provide the latest updates on each of the issues. Stay tuned.

Season Pass Transfer:

Update: This issue has now been resolved and all Xbox One and Xbox 360 Season Pass owners should now be able to access and download Havoc DLC pack. If you’re experiencing issues, deleting and reinstalling the Season Pass will fix the issue. More details on that here.

Original Issue: 

If you transferred the Season Pass from Xbox 360 to Xbox One, you may have difficulties download Advanced Warfare Havoc DLC. The game currently is charging users to download the DLC. Activision is aware of this issue and is working on a fix. No updates or ETA on when this will be fixed has been revealed.

Can’t Access Exo Zombies:

Update: Activision has stated that the current solution is that you need to make sure the full download content pack is downloaded, including the compatibility pack. If you haven’t downloaded the compatibility Pack 1, try launching a multiplayer session and following the prompt to download the Compatibility Pack 1, which will provide a temporary work around, according to Microsoft. Here’s more ways to check to make sure the entire content is downloaded: 

To check active downloads on Xbox One:

  1. Select My games and apps from the dashboard.
  2. Select Queue.

To check active downloads on Xbox 360:

  1. Press the Guide button in the dashboard.
  2. Select Games & Apps.
  3. Select Active Downloads.

Original Issue: 

Many Xbox 360 users are unable to access Exo Zombies following purchasing/downloading Advanced Warfare Havoc DLC. An error message – “A downloadable content package was removed or all profiles are signed out” – keeps appearing. Activision is aware of this issue and actively working on a fix.

More information will be posted here as we get updates from Activision Support.

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