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Activision Support has published a list of known issues that they are currently investigating in Call of Duty: WWII. The latest update to this list was last night. We will update our post here as Activision Support updates.

Here’s the current list:

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IssueDescriptionStatus
I keep getting a “Disconnected from server” message.
– All platforms
We’re currently investigating an issue where players are receiving a “Disconnected from server” message during matches or in the After Action Report.Under investigation
I can’t pick up a new Order/Contract.
– All platforms
Some players have reported that they’ve been unable to pick up new Orders or Contracts.Under investigation
I can’t redeem an Order/Contract.
– All platforms
After completing an Order or Contract, some players are unable to redeem it to receive their rewards.Under investigation
I can’t accept an invitation.
– All platforms
Some players are unable to join another player through an invite and receive a message stating “You must select a division…”Under investigation
My classes completely reset.
– All platforms
We’re investigating an issue where classes are resetting after players equip a weapon variant.Under investigation
I’m getting stuck at the end of matches.
– All platforms
After Multiplayer matches, some players are getting stuck on the scoreboard or the After Action Report, and the buttons lose functionality until the next match begins.Under investigation
I haven’t received my digital pre-order content.
– All platforms
Some players have not received bonus content items for pre-ordering a Digital Standard or Digital Deluxe edition of the game.Under investigation
I’ve lost ranks and stats.
– All platforms
We’re aware that some of you have lost ranks in Multiplayer. If you’ve lost ranks, choose your platform below to contact us.

Under investigation
I redeemed a code but haven’t received the content in game.
– Xbox One
Xbox One players who did not receive digital pre-order bonus content after redeeming a code can now pick up these items from the Mail vendor in Headquarters.ISSUE RESVOLVED
I have a bonus content item stuck in the Mail vendor.
– All platforms
We’re investigating instances where content items collected from the Mail vendor appear to be stuck in your Mail slots. This is a graphical error; the content has been delivered. Check the Soldier tab to find your content.Under investigation
I’m experiencing long load times when going to Headquarters.
– All platforms
Headquarters load times are currently under investigation.

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PC players have the option of loading the game without entering Headquarters. To do this, follow the steps in the Call of Duty: WWII PC Troubleshooting Guide.

Under investigation
I opened a Supply Drop and got an “Unable to get inventory” error.
– All platforms
This error is due to a connectivity issue. However, the items in your Supply Drop were not lost and should appear in your inventory within 8 hours.Under investigation
I opened a Supply Drop and nothing happened.
– All platforms
We’re investigating an issue where nothing appears when opening a Supply Drop. You still received your Supply Drop items and can find them in the Soldier tab.Under investigation
I redeemed a code for the Multiplayer Upgrade but never received the Prestige Unlock Token.
– All platforms
We’re currently investigating an issue where some players did not receive the Prestige Unlock Token included in the Multiplayer Upgrade.

SOURCE: Activision Support