Activision provides an update on and future plans for combating toxicity in Call of Duty
Activision has provided the Call of Duty community an update on its work to combat various forms of toxicity and its plans to make sure that the Call of Duty franchise provides a safe and fun gameplay experience for everyone.
Call of Duty is one of the biggest entertainment franchises globally and has grown to new heights recently with the release and support of Warzone, Modern Warfare, Black Ops Cold War, and Call of Duty: Mobile.
However, as with most online multiplayer games, some players, unfortunately, resort to engaging in toxic behavior that includes hate speech and harassment.
To combat this toxicity, Activision has been working to remove this kind of behavior from Call of Duty games and recently provided the community an update on the work it has been doing to accomplish it and what it plans to do going forward to be more effective in combating toxicity.
According to the update, over 350,000 accounts have been banned in the past 12 months for “racist names or toxic behavior based on player-submitted reports and an extensive review of our player-name database.”
The update also stated that new in-game filters had been implemented to catch potentially offensive user names, clan tags, or profiles. New technology to filter potentially offensive text chat and filters across 11 languages has also been implemented.
Activision also stated in the toxicity report that it would be working to improve in areas that will help “give players the tools needed to manage their own gameplay experience, combined with an enforcement approach that addresses hate speech, racism, sexism, and harassment..”
You can find these areas of improvement below:
- More resources to support detection and enforcement
- Additional monitoring and backend technology
- Scrubbing databases to bring systems up to current standards
- Consistent and fair review of enforcement policies
- Increased communication with the community
There is no doubt that toxic behavior can ruin the enjoyable experience that video games like Call of Duty are intended to provide to players. Hopefully, these efforts by the franchise will work in reducing instances of toxicity to a non-existent level.
Image Credits: Activision