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Activision Support posts list of known issues they’re investigating in Call of Duty: WWII

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Activision Support has published a list of known issues that they are currently investigating in Call of Duty: WWII. The latest update to this list was last night. We will update our post here as Activision Support updates.

Here’s the current list:

Issue Description Status
I keep getting a “Disconnected from server” message.
– All platforms
We’re currently investigating an issue where players are receiving a “Disconnected from server” message during matches or in the After Action Report. Under investigation
I can’t pick up a new Order/Contract.
– All platforms
Some players have reported that they’ve been unable to pick up new Orders or Contracts. Under investigation
I can’t redeem an Order/Contract.
– All platforms
After completing an Order or Contract, some players are unable to redeem it to receive their rewards. Under investigation
I can’t accept an invitation.
– All platforms
Some players are unable to join another player through an invite and receive a message stating “You must select a division…” Under investigation
My classes completely reset.
– All platforms
We’re investigating an issue where classes are resetting after players equip a weapon variant. Under investigation
I’m getting stuck at the end of matches.
– All platforms
After Multiplayer matches, some players are getting stuck on the scoreboard or the After Action Report, and the buttons lose functionality until the next match begins. Under investigation
I haven’t received my digital pre-order content.
– All platforms
Some players have not received bonus content items for pre-ordering a Digital Standard or Digital Deluxe edition of the game. Under investigation
I’ve lost ranks and stats.
– All platforms
We’re aware that some of you have lost ranks in Multiplayer. If you’ve lost ranks, choose your platform below to contact us.

Under investigation
I redeemed a code but haven’t received the content in game.
– Xbox One
Xbox One players who did not receive digital pre-order bonus content after redeeming a code can now pick up these items from the Mail vendor in Headquarters. ISSUE RESVOLVED
I have a bonus content item stuck in the Mail vendor.
– All platforms
We’re investigating instances where content items collected from the Mail vendor appear to be stuck in your Mail slots. This is a graphical error; the content has been delivered. Check the Soldier tab to find your content. Under investigation
I’m experiencing long load times when going to Headquarters.
– All platforms
Headquarters load times are currently under investigation.

PC players have the option of loading the game without entering Headquarters. To do this, follow the steps in the Call of Duty: WWII PC Troubleshooting Guide.

Under investigation
I opened a Supply Drop and got an “Unable to get inventory” error.
– All platforms
This error is due to a connectivity issue. However, the items in your Supply Drop were not lost and should appear in your inventory within 8 hours. Under investigation
I opened a Supply Drop and nothing happened.
– All platforms
We’re investigating an issue where nothing appears when opening a Supply Drop. You still received your Supply Drop items and can find them in the Soldier tab. Under investigation
I redeemed a code for the Multiplayer Upgrade but never received the Prestige Unlock Token.
– All platforms
We’re currently investigating an issue where some players did not receive the Prestige Unlock Token included in the Multiplayer Upgrade.

SOURCE: Activision Support

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Microsoft explain why Call of Duty will stay on PlayStation after Xbox exclusivity rumors

Microsoft have reiterated their claim that Call of Duty will remain on PlayStation and gave one simple reason why.

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Modern Warfare 2's captain price and playstation logo

Both PlayStations fans and Sony itself have expressed concern over Call of Duty becoming Xbox and PC exclusive, but Microsoft have reiterated their claim that the games will remain on PlayStation, giving one simple reason why.

Microsoft announced their shock buyout of Activision Blizzard back in January 2022, with the deal set to close in Summer 2023. While Microsoft previously stated that there are no plans to make Call of Duty Xbox and PC-exclusive, Sony still expressed concern.

As reported by VGC, Microsoft responded to these concerns in a document sent to Brazil’s Administrative Council for Economic Defense (CADE). Here, they accused Sony of blocking games from Xbox Game Pass and reiterated that it “wouldn’t be profitable” to remove Call of Duty from PlayStation.

Microsoft acquired Bethesda back in 2021, and have already started making their games, such as Starfield, Xbox and PC exclusive. However, in this document, Microsoft insisted that Sony shouldn’t worry about Call of Duty being removed from PlayStation.

Modern Warfare 2 Ghost

“Regardless of how unsurprising Sony‘s criticism of content exclusivity is – given that PlayStation’s entire strategy has been centered on exclusivity over the years – the reality is that the strategy of retaining Activision Blizzard’s games by not distributing them in rival console shops would simply not be profitable for Microsoft,” claimed Microsoft.

Microsoft gave several reasons why they wouldn’t remove future Call of Duty games from PlayStation, but it all boiled down to profit.

“The hypothetical adoption of any content discontinuation strategy would not be profitable for Microsoft and, even if implemented, such strategies would have no competitive impact, for the reasons described above,” concluded Microsoft.

There are also reports that there are contractual agreements that ensure the next three Call of Duty games will be on both Xbox and PlayStation. Rumors suggest that Call of Duty 2024 will be developed by Treyarch, and Activision have even teased a new premium game for 2023.

Image Credit: Activision

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Huge Black Ops 4 campaign leak reveals scrapped ‘Career’ mode details & concept art

Black Ops 4’s scrapped campaign has reportedly appeared online in a huge leak showing off concept art and breaking down a ton of details.

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Black Ops 4 Specialists

Call of Duty: Black Ops 4 went against the norm by opting to skip a campaign, despite it reportedly being in development for some time. Four years later, a leak puts together a ton of information about the scrapped ‘Career’ mode which was set to be an online 2v2 experience.

While Call of Duty players typically enjoy the blockbuster campaigns, it’s arguably multiplayer that brings them back year after year. Despite rumors suggesting that a Black Ops 4 Campaign was in development, the game launched in 2018 without a single-player mode.

Now, almost four years later with Modern Warfare 2 on the horizon, a ton of info has dropped detailing exactly what Black Ops 4’s campaign mode could have been.

Reddit user Purpletoaster20 said this huge post in the GamingLeaksAndRumours subreddit was the result of “months of research & discussion with people who have inside knowledge of this mode,” and it includes images of internal powerpoints, concept art, and a detailed breakdown of each mission.

Black Ops 4 operators

The campaign was dubbed ‘Career’ and would be an online 2v2 mode where players would “race to the finish” against the opposing duo, and whichever side won would affect how the rest of the session would progress.

Taking place in a post-Black Ops 3 2070, there would be “The Year of Chaos” after a pandemic and climate disasters would “heavily diminish the world’s resources.”

Each duo would pick their preferred faction, and then need to battle against AI to complete their objectives ahead of the other team. Plus, there would also be PvP sections with Blackout mechanics, where death would result in respawning back at a base near to the action.

This mode would have counted towards player progression, with each Black Ops 4 season adding several new missions for players to complete.

Four missions were “nearly complete,” and the Reddit user detailed them all in the Reddit post. In these missions, players had to complete Call of Duty-esque objectives such as blowing up convoys and hacking and defending terminals.

But why was this huge mode canceled? According to the Reddit user, it was “due to technical issues & the overall gameplay loop being described as too repetitive,” as well as the release being pushed forward by a month. They also claim that the leaked gameplay wasn’t from the campaign, but was actually from a Specialist HQ mode.

The Reddit user said they’ll be putting all of this information together in a 30-minute video on August 18.


Modern Warfare 2 brings a fully-fledged campaign that will reportedly arrive ahead of the full game’s launch, so be sure to check out everything we know about the single-player.

Image Credit: Activision

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Players share Call of Duty Next reveal wishlist for Modern Warfare 2 & Warzone 2

With the Call of Duty Next event set to showcase MW2 and Warzone 2, players reveal exactly what they’re desperate to see.

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Modern Warfare 2 Ghost Operator

The upcoming Call of Duty Next event is set to deliver a full Modern Warfare 2 multiplayer reveal as well as new Warzone 2 information. Here’s what players are desperate to see from the event.

During Call of Duty Champs, the biggest competitive CoD event of the year, Activision and Infinity Ward brought Call of Duty Next to the community’s attention. This one-of-a-kind event that will be broadcast on September 15 is set to tease the future of the Call of Duty franchise.

The event will include a full Modern Warfare 2 multiplayer reveal, as well as new details concerning the Warzone 2 project and a mobile version of Warzone. With a ton of new information expected to shock the community, here’s what players are hoping to see most.

CharlieIntel took to Twitter to ask CoD players what they’re hoping to see from the highly-anticipated Call of Duty Next broadcast. While the details concerning Warzone 2 are shrouded in mystery, it’s safe to expect gameplay footage of Modern Warfare 2.

Keep in mind that Modern Warfare 2 is set to release on October 28, and with all eyes on Call of Duty Next, it’ll be a great opportunity to build some excitement. Some players in the replies had very specific expectations, while others wish to see more of the game’s technical aspects.

MW2 & Warzone 2 gun mechanism & gunsmith system

This is a great example of the technical side of Modern Warfare 2, and by expected association Warzone 2, that we’ve yet to fully discover. Gun mechanisms and how they feel while firing lay the groundwork for the game’s tone. Modern Warfare 2 Gameplay will likely be heavily influenced by how intuitive the guns feel in players’ hands.

Furthermore, the loadouts and the gunsmith feature are another vital technical aspect. While these aren’t the flashiest concerns, they go a long way in setting the foundation for a high-quality experience. After all, players love to customize and tweak aspects of the game when they’re not engaged in battle.

While we already have some major information about Modern Warfare 2’s gunsmith, including the ability to tweak certain attachment characteristics, hopefully, Call of Duty Next will provide even more insight.

Modern Warfare 2 Ranked Play

While the gameplay is set to take center stage, it’s not beyond belief that Call of Duty Next could showcase various game modes. Perhaps the broadcast will mark the official reveal of the rumored DMZ mode.

However, fans of multiplayer will have their fingers crossed for something they’ve been wanting for what seems like ages: “League play at launch.”

Call of Duty fans looking for a top-tier competitive mode have been let down in recent years. Either they’ve had to wait months after release to receive a Ranked Play mode, or in the case of Modern Warfare, it came without Skill Divisions or an ELO system.

Classic Call of Duty weapons

FaZe Testy replying with an image of the iconic Intervention sniper gives us a specific weapon request. Surely, the Modern Warfare 2 multiplayer reveal is going to include gameplay footage. Of course, with gameplay footage comes the inevitable reveal of weapons.

It remains to be seen if classic Call of Duty weapons will feature in Modern Warfare 2, but players are surely going to lose their minds if the Intervention makes its way to the game. The Sniper is undoubtedly one of the most beloved weapons in Call of Duty history.

That just about wraps up some of the most intriguing hopes and wishes for the upcoming Call of Duty Next event. Don’t forget to tune into the broadcast on September 15 to find out if any of these desires come to fruition.


For more, check out how leaked Modern Warfare 2 multiplayer images seem to confirm that factions are back.

Image Credit: Activision

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