Helldivers 2: How to fix Super Credits disappearing

Emily Stander
A Helldiver and a Terminid in Helldivers 2

Super Credits are the premium currency in Helldivers 2 that players can use to buy cosmetic items from the shop. There has been a recent issue where they are disappearing from accounts, though. Here is what you can do about disappearing Super Credits in Helldivers 2. 

Super Credits in Helldivers 2 is a premium currency that players can buy with real money. With the growing pains that the game has experienced with its unprecedented success, however, players have found that their funds are disappearing. 

The main reason why this is happening is due to some server issues. While Arrowhead Studios have released some patches that aim to fix these issues, players are still logging in to their currency having disappeared. Here is how you can fix it.  

How to fix Super Credits Disappearing issue in Helldivers 2

To fix the Super Credits Disappearing issue in Helldivers 2, players can contact Arrowhead Studios support or make purchases outside of peak hours

There are three main ways to deal with Super Credits disappearing from your account: 

  1. Close and reopen the game or reboot your internet.
  2. Contact Arrowhead Studios support and provide proof of the issue. 
  3. Don’t make purchases when the servers are overwhelmed.
Super Credits in Helldivers 2
Players are finding that their Super Credits are disappearing.

The first thing you need to do when you purchase something on Helldivers 2 is make sure it actually went through. Currently what seems to be happening is that these purchases are successful, but due to server sync issues, they are not displaying properly in-game. 

Helldivers 2 devs posted on their Discord server about the cause of this problem. Essentially, players’ credits have not been lost, they are just not appearing correctly in-game. 

“Your credits are there, but due to filtering issues in our system, they are not displaying correctly,” they said.

They continued to mention that they are looking into the issue and a new patch with a fix will hopefully be coming to the game soon. 

In the meantime, the best way around the problem is to work around the server’s peak times and reboot your game and/or your connection to restore your credits. While some players have found this has worked, others are still waiting for their credits to appear. 

In this case, it’s best to directly contact Arrowhead Studios and report the issue to them. They are able to manually restore any credits that you’ve lost, but you may need to be a bit patient as they are getting a lot of reports at the moment. 

That’s everything about how you can work around the Disappearing Super Credits issue in Helldivers 2. If you want to know more about the squad-based shooter, you can check out our guides below.

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