How to fix COD: Mobile if it won’t start, crashes, freezes, or stops

Andrew Highton
How to fix COD Mobile if it won't start, crashes, freezes, or stops

There’s nothing more frustrating than playing CoD Mobile and suddenly the game freezes forcing you to quit it. Here is a complete guide with some solutions to fix your CoD: Mobile crashes, freezes, and more.


CoD: Mobile Season 10 is now underway and has brought a significant bundle of updates, including the arrival of a Ground War mode and new weapons with their loadouts.

However, like in most games, CoD: Mobile can cause issues such as loading timeout errors, crashes, or freezes in the middle of a match. These errors can be detrimental to the gaming experience.

If you’re experiencing any of these issues, here’s our guide to fix crashes and freezes in CoD Mobile.

Mythic Templar skin in CoD Mobile
CoD Mobile can often crash or experience issues, but there are suitable fixes.

COD: Mobile fixes & solutions

Activision’s Official support page provides many different ways for you to try and improve your game’s performance and prevent mishaps.

It applies to all types of COD: Mobile gamers whether you’re on Android or if you use iOS.

COD: Mobile tips for Android players

1. Restart your device

  1. Press and hold the power button for a few seconds
  2. Tap Power off or Restart on your screen. If these options aren’t available, press and hold the power button until your device restarts

2. Update the app

  1. Open your device’s Play Store app
  2. Tap  at the top of the screen and select My apps & games
  3. Find the Call of Duty: Mobile app and tap the Update button if available

3. Update your device

  1. Open the Settings app on your device
  2. Depending on your device, open System update or Software update
  3. Check your update status and install any system updates available

4. Clear the app’s cache

  1. Open the Settings app on your device
  2. Go to your apps. This may be called Apps, Apps & notifications, App Manager, or Manage apps depending on your device
  3. Tap Call of Duty: Mobile
  4. Tap Storage
  5. Tap Clear Cache

COD: Mobile tips for iOS players

1. Restart your device

  1. Press and hold the power button until the slide to power off button appears
  2. Slide the button to power off your device
  3. After the device has completely powered down, press and hold the power button again to turn on your device

2. Update the app

  1. Open the App Store app
  2. Select the Updates tab at the bottom
  3. If Call of Duty: Mobile appears in the list, tap the Update button

3. Update your device

  1. Open the Settings app on your device
  2. Tap General, then tap Software Update
  3. If an update is available, follow the on-screen steps

4. Delete and reinstall the app

Please note: Deleting the app will not delete your progress or other game data

  1. Open the Settings app on your device
  2. Tap General, then tap iPhone Storage or iPad Storage
  3. Tap Call of Duty: Mobile
  4. Tap Delete App
  5. Open the App Store app
  6. Find and reinstall Call of Duty: Mobile
  7. Open Call of Duty: Mobile
  8. Log in with the same account to reinstate your progress and game data

For more about Call of Duty: Mobile we suggest checking out our other guides.

Warzone Mobile: Release date | How to get Mythic Templar Operator in CoD: Mobile | Best guns in CoD Mobile: ranked list | Best Grau 5.56 loadout for CoD Mobile | How to hip-fire in CoD Mobile | All CoD Mobile ranks

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About The Author

A content creator for Charlie INTEL / Dexerto that earned a degree, wrote for PlusXP, Twinfinite, and Keengamer, before finally securing his dream job of being a professional video game writer. When not writing about games, he's very busy playing every game in existence and adding to his 11,000+ PlayStation Trophies and 150+ Platinums. You can contact him at [email protected].