How to fix Halo Infinite black screen

Joseph Pascoulis
Halo Infinite Black Screen

Halo Infinite has officially released its first technical preview beta for players to experience the multiplayer, but some are already having issues with one being a black screen they can not get past.

Halo Infinite‘s multiplayer technical preview beta is officially out, with players getting their first experience with the new installment for the franchise.

Like many betas, the Halo Infinite Tech Preview doesn’t come without its fair share of issues, with many players experiencing a Halo Infinite black screen that will not allow them to play. Luckily, there is a way to get past it.

Halo Infinite black screen

Halo Infinite black screen fix

Reddit user Troy1251 put up a post expressing the Halo Infinite black screen issue: “Infinite stuck on black screen with three white dots on top left corner of screen.”

As well as some matchmaking issues, it seems Halo Infinite has been getting stuck on the loading screen, preventing players from accessing the main menu.

Players in the comments are reporting the same issues, stating that they can’t launch the game past this even when closing it down and reopening.

However, it does seem people have had luck just closing and launching the game over and over until they are accepted in, with one stating they were able to get in on their “second try.”

For those on PC, one user had some input which seems to be successful:

“After waiting a few minutes, I noticed there was a “dump_tool” subprocess running as part of the Halo Infinite game – I closed that via task manager and a few minutes later my game popped up.

halo infinite black screen

Check task manager and make sure that the game is at least using *some* CPU, and just wait (or try ending the task I did).”

If you’re one of these players who’s having these issues, make sure to try and stay patient, re-open the app, and keep trying to get in. If you’re on PC, and this still doesn’t work, try the suggestion above, which involves closing a subprocess via task manager.

Hopefully, the Halo Infinite black screen issue will be resolved soon, as the first multiplayer technical preview only runs until August 1. For more on Halo, stay tuned via Charlie INTEL.

Image Credits: 343 Industries

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About The Author

After graduating from the University of Southampton, Joseph joined CharlieIntel as a Games Writer after a short stint of freelance journalism. He enjoys most genres of games and will play anything that sparks his interest, but his expertise lies within the FPS category. If Joey isn't writing about games, then he's most likely playing them. You can contact Joseph at [email protected]