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Cyberpunk 2077

How to refund Cyberpunk 2077 on Xbox, PlayStation & Steam

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After many delays and months added to its development time, Cyberpunk 2077 is finally available. But fans are a bit disappointed with the game in its current state, CD Projekt Red has acknowledged this and instructed buyers on how to refund it if they want to.

The internet is currently a hotbed for Cyberpunk 2077 glitches, bugs, and complaints. Despite being critically acclaimed on the PC with the game standing at a whopping 90 out of 100, people are recognizing that the console versions are not up-to-standard.

It seems that CD Projekt Red has publicly acknowledged this for the first time. They have addressed the commotion surrounding Cyberpunk 2077 and even told consumers how they can refund their copy if they are unhappy.

CD Projekt Red address Cyberpunk 2077 issues

The official statement from CD Projekt Red says this: “First of all, we would like to start by apologizing to you for not showing the game on base last-gen consoles before it premiered and, in consequence, not allowing you to make a more informed decision about your purchase. We should have paid more attention to making it play better on PlayStation 4 and Xbox One.”

It’s an honest but harrowing statement as they clearly take responsibility for releasing an unfinished game. They go on to say that updates are incoming and they will dish out a huge patch in January and then one in February to bring the console editions up to par.

However, they do say that if you don’t want to wait and you’re basically frustrated and want to return it now, then here’s how you can go about doing it.

cd projekt red important update cyberpunk 2077

How to refund Cyberpunk 2077 on Xbox

If you bought your Digital Edition of Cyberpunk 2077 through the Xbox store, these are the steps you need to follow.

  1. Click on the Xbox Refund link here
  2. Sign in to your Xbox account
  3. Choose the “Request a subscription refund” option
  4. Follow the instructions

How to refund Cyberpunk 2077 on PlayStation

If you bought your Digital Edition of Cyberpunk 2077 through the PlayStation store, these are the steps you need to follow.

  1. Click on the PlayStation Store Refund link here
  2. Sign in to your PlayStation account
  3. Keep scrolling down until you see the “Contact Us” option
  4. Then scroll down on the next page until you see “Open Chatbox”
  5. Answer a few mandatory questions
  6. You’ll then be directed to an agent to discuss the matter further until completion

How to refund Cyberpunk 2077 on PC

If you bought your Digital Edition of Cyberpunk 2077 through Steam/PC, these are the steps you need to follow.

Note: Steam usually asks that you’ve played the game for less than 2 hours. But this probably won’t apply in Cyberpunk’s case due to the widespread nature of the issues.

  1. Click on the Steam Store Help link here
  2. Sign in to your Steam account
  3. Select the “A Purchase” option
  4. Find Cyberpunk 2077 and click on it
  5. Choose one of the pre-selected options that best summarises the game’s problems
  6. Then select “I’d like to request a refund”
  7. You’ll then need to fill out and complete a request form
  8. Choose whether to refund it to your Steam wallet or your bank account
  9. Check to see if you’ve received a confirmation email indicating your request was a success
  10. Wait for the result

Your window of opportunity to contact CD Projekt Red directly for a physical copy refund is seven days starting from now.

After that it seems like your refund will be in the hands of either your distributor or whichever platform you paid for a digital edition.

Image credits: CD Projekt Red

Cyberpunk 2077

CDPR confirm Cyberpunk 2077 update is set for huge setback because of “cyber attack”

CD Projekt Red has confirmed that the Cyberpunk 2077 February 1.2 update has been affected by the recent cyber attack.

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The Cyberpunk 2077 1.2 update previously announced for February will not be going ahead as planned due to lasting effects caused by the recent ransomware attack on CD Projekt Red.

Cyberpunk 2077 continues to suffer issues and setbacks as it bids to recover from its difficult launch. It was over a month ago that CDPR co-founder Marcin Iwinski addressed the public to discuss the game’s tumultuous launch. During this video, he discussed why the game had not lived up to expectations on console and made assurances about their plans to fix the game.

This included two substantial updates that were being worked on – the 1.1 and 1.2 patches. However, CD Projekt Red was the victim of a cyber attack a month ago that compromised the company, and as a result, the February update has been postponed.

The three-part Tweet discussed the impact of the ransomware attack saying: “The recent cyber attack on the studio’s IT infrastructure and extensive scope of the update mean this, unfortunately, will not happen — we’ll need some additional time.”

This will come as a hammer blow to buyers of the game that have been patiently waiting for Cyberpunk 2077’s issues to be mended. The Tweet continues on saying: “We’ve been working on numerous overall quality improvements and fixes, and we still have work to do to make sure that’s what you get.”

The official CDPR Tweet confirms that the massive 1.2 patch is now being touted for “release in the second half of March.”

It’s not an ideal situation for the company as they have already endured a lot of criticism for the game’s release with consumers slamming the devs for knowing it wasn’t ready.

The aftermath of Cyberpunk 2077 also resulted in further action such as players getting refunds and the game even being removed from the PlayStation Store.

Given the nature of the delay, it would be fair to say that players shouldn’t necessarily expect the new release date to be concrete either.

If internal problems continue to cause this level of disruption inside CDPR, then the 1.2 update could be delayed even further.

Image credits: CD Projekt Red

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Cyberpunk 2077

CD Projekt Red releases mod tools for Cyberpunk 2077

CD Projekt Red has released mod tools for Cyberpunk 2077, shortly after the release of patch 1.1. It’s only a matter of time before we see Cyberpunk mods.

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CD Projekt Red has finally released mod tools to the public for Cyberpunk 2077.

Today, January 26, 2021, CD Projekt Red has released mod tools for PC owners of Cyberpunk 2077, days after their first major patch for the game. This is the first step of their long-planned journey to fix the game and add more content.

In addition to the tools, CD Projekt Red has also promised continued updates to the mod tools as more patches are released for the game.

As of now, only basic mod tools have been released, and the capabilities of the tools will remain unknown until modders begin to experiment with the technology.

The tools available are as follows:

  • ArchiveDump – A utility for listing contents of game data archives
  • TweakDump – A utility for listing contents of game Tweak DB (game settings) binaries

With these tools, there is also a separate Metadata download. You can download the tools for yourself here, but we only recommend doing so if you have experience with modding games or programming.

With the release of the mod tools, it’s only a matter of time until the true capabilities of the modding scene are realized.

Perhaps, players can fix bugs themselves, or even overhaul the buggy AI. With fixes for the game potentially trailing well into 2022, it isn’t outside of the realm of possibility that players beat CD Projekt Red to the punch with bug fixes.

We’ll be sure to update if any additional mod tools are released.

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Cyberpunk 2077

Cyberpunk 2077 players reportedly getting refunds and keeping the game

Players are starting to see refunds for their Cyberpunk 2077 purchases, CD Projekt Red have yet to request that they return physical copies.

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Players are now starting to see refunds for their physical purchases of Cyberpunk 2077, but aren’t being asked to return their game copies.

The launch of Cyberpunk 2077 has been nothing short of a disaster for gamers and developers at CD Projekt Red, especially on consoles.

Due to the horrible console launch, CD Projekt Red offered refunds to players who purchased physical copies of the game before December 21, 2020, and refunds are now being sent out to players via multiple methods of payment, including PayPal.

In an interview with Vice, an owner of the $250 collectors edition of the game reported that he received his refund, but hasn’t received any instructions from publisher CD Projekt Red on how to return the game and collectibles.

The refund he received (pictured below) was $271.10 USD which also included the estimated sales tax of the game.

It’s quite surprising that CD Projekt Red are the ones handling physical copy refunds, as traditionally it would be up to big-box retailers to issue refunds. Unfortunately, with the Cyberpunk 2077 issue, some retailers would offer refunds, while others did not.

As a result of the confusion, CD Projekt Red stepped in to offer refunds to customers who did not get the option to receive one.

For digital owners of the game, the Xbox and PlayStation store offered owners refunds, except in rare cases where users purchased digital codes from retailers. In these case-specific situations, CD Projekt Red are also keeping their word and issuing refunds to players who requested one.

As it stands, CD Projekt Red seems to be keeping its promise to refund all unsatisfied customers of the game. While they have not requested returns for the physical copies of the game, they may in the future.

If you’re a customer who has received a refund with no instructions on what to do with your copy, we recommend keeping the game stored in a safe place just in case the publisher asks for the copy back.

If they never do, then you can count yourself lucky. You’ll be able to play the game for free once the developers iron out all of the bugs, which is expected to happen over the course of the next few months.

Image Credit: VICE/CD Projekt Red

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