Treyarch have responded to reports of Black Ops Cold War Zombies players receiving the ‘Sail 630 Nuclear Bug’ error code and having their accounts permanently banned afterward.
In a new update on April 16 on Reddit, Treyarch Community Manager has stated that they investigated the issue even further and have identified a number of bans caused by this bug that will be reversed.
He states that not all bans have been reversed, as some very in fact legitimate bans in the mode, but many have after a security enforcement review.
Foxhound commented on a Reddit post with the latest statement from the studio:
Hello! The Sail 630 Nuclear Bug notice is indeed a disconnect message as previously shared and now noted by your peers. If you are disconnected mid-match, this error has the potential to show up.
We have an update to share: recent account enforcements have been reviewed and, where appropriate, accounts believed to be operating in good faith have been restored. Accounts that included additional flags for exploits will retain their enforcement.
As always, we encourage everyone to enjoy Zombies on PC within the terms of service.
He followed up further after a user commented asking why they decided to “lie” initially. Foxy replied that he provided the latest information he had at the time, but after further investigations things changed.
We’ve always relayed the most recent information available at the time of postings. According to the data available to us, accounts that have retained their enforcement are verified to have broken the Call of Duty: Black Ops Cold War Security and Enforcement Policy. Accounts believed to be operating in good faith have been restored.
He also reiterated that PC players are “safe” to continue playing Zombies in Black Ops Cold War.
As we mentioned above, you’re safe to enjoy Zombies on PC within the terms of service. No worries about going for high rounds!
In the early days of Black Ops Cold War, Zombies players were having their World Record runs abruptly ended by consistent crashes. Now, a new error code has been kicking Zombies players back to the menu, and they claim their accounts are permanently banned when they log back on.
Since April 2nd, the ‘Sail 630 Nuclear Bug’ has been crashing PC players’ Zombies games when they’re on high levels. Reddit user Korlesa was allegedly banned after receiving this code and posted to the CODZombies subreddit to highlight the issue.
In the post titled, “People are being falsely banned while going for high rounds in Zombies on PC,” Korlesa described how “after going 50+ rounds people are receiving a “Sail 630 Nuclear Bug” Error. Upon exiting to Battle.net we see that we have been permanently banned.”
Before the post was locked, to back up their claim, Korlesa compiled over 70 posts to the Activision Support page in which players reported they had been falsely banned after receiving the Sail 630 Nuclear Bug.
Korlesa summed up these reports highlighting what the majority of them had in common:
- They were on PC
- They were playing Zombies
- They were on a high round (50+)
- They received the same error (Sail 630 Nuclear Bug)
Treyarch’s Community Manager, Josh Torres, aka FoxhoundFPS, replied to the Reddit post. “I’m unable to assist with this issue,” he said. “All infractions undergo a thorough review process by the security team before enforcement.”
However, the original post and the CODZombies subreddit continued to be flooded with players reporting the issue and worrying if they’re safe to play. After a concerned Zombies fan asked if they should avoid playing the game until the issue has been fixed, FoxhoundFPS replied with a full statement.
We are aware that some players are seeing the Sail 630 Nuclear Bug message and then are unable to connect while seeing a ban message. The ban message is not a product of disconnect errors. For questions about enforcement policies, please visit this link.
I’ve spoken with our teams regarding the recent Sail 630 Nuclear Bug threads and reports, and here’s what I have to share.
Sail 630 Nuclear Bug: This error string is currently presented instead of the standard disconnect language when a disconnect occurs in the Zombies menus on PC. PC players would typically see, “Connection to the Blizzard game server has been lost. Please exit and try again. BLZBNTBGS000003F8.”
We encourage players to continue playing Zombies as per usual, which includes chasing high-rounds and personal bests.
After another user asked if players who have been banned after seeing the error message will get their accounts back, FoxhoundFPS reiterated his statement.
I stated in my post that the bans are not the result of the disconnect or the disconnect error. The recent enforcements are not bugs or errors.
Players that experience disconnects are not subject to enforcement unless they are violating the Call of Duty: Black Ops Cold War Security and Enforcement Policy. As I have always stated, all infractions undergo a thorough review process by the security team before enforcement.
Players are able, and encouraged, to maintain or resume normal Zombies gameplay.
To summarize, Torres passed on players’ concerns to the security team, who then said that the Sail 630 Nuclear Bug is a standard error message unrelated to player bans.
Image Credit: Activision
Glitch giving free Stitch Skin to Black Ops Cold War players
A glitch has been giving Black Ops Cold War players access to a new Stitch skin ahead of the Season 3 update for the first-person shooter.
Call of Duty: Black Ops Cold War players have been confused about having access to a new Stitch skin ahead of the Season 3 update for the first-person shooter.
Stitch is one of the many Operators that players can choose to play as in Black Ops Cold War when they are gunning down zombies or battling it out against other players in multiplayer.
Skins for these Operators can be acquired through various means, but it looks as though a bug is currently allowing players to have a new Stitch skin unlocked without having to do anything.
Over on Twitter, The Baron of ZLand showed off this Stitch Brute skin and how they thought they were likely not supposed to have this skin unlocked when they launched Black Ops Cold War. Other players also have reported gaining access to this cosmetic item even if they did not have Stitch unlocked.
Players were able to use this new skin in matches and quickly discovered that the character was barefoot when using it.
This lead to many believing that having access to the skin was a mistake and that this unfinished nature of the item meant that Treyarch did not intend for it to be in the hands of players yet.
The Baron of ZLand later posted a tweet saying that this free Stitch skin had been removed from their inventory, lending more support to the idea that it had been an unintentional addition to the cosmetic inventories of players ahead of the Season 3 update for Black Ops Cold War.
While players are likely going to have to wait till later on in Season 3 to get their hands on this Stitch skin officially, there is still a wide array of exciting changes that will be taking place when the Season 3 update for Black Ops Cold War officially goes live on April 21 and April 22.
From a group of brand new weapons like the PPSH and Swiss K31 to a multitude of new maps for players to battle each other on, there will be plenty for players to enjoy when they finally get to use this Stitch Brute skin at some point in the future.
For more on Call of Duty: Black Ops Cold War, stay tuned to Charlie Intel for future news and guides.
Image Credits: Activision / Treyarch
Frustrating R1 Shadowhunter unlock bug now affecting Cold War Zombies
A frustrating glitch with unlocking the R1 Shadowhunter Crossbow appears to have returned with Zombies in Cold War Season 3.
Although Black Ops Cold War’s devs fixed the issue with the R1 Shadowhunter Crossbow not unlocking for players, the problem appears to have resurfaced now that it can be unlocked through playing Zombies.
Zombies players have long been frustrating with new weapons, such as the ZRG 20mm and E-Tool, only being unlocked through multiplayer. Treyarch addressed this issue in the Season 3 update, and now all DLC weapons have their own challenges for the Zombies mode.
However, a frustrating glitch with unlocking R1 Shadowhunter Crossbow has appeared to have returned following this welcomed update.
Although players had completed all of the requirements for the R1 Shadowhunter Crossbow, they still couldn’t unlock it. After community uproar, the developers patched this annoying bug and players were able to unlock their crossbow.
However, now that the R1 Shadowhunter can be unlocked by playing Zombies, a player has seemingly run into the same problem.
Posting to Reddit, user Putrid_Parasite said, “I really hope this isn’t a bug,” with the R1 Shadowhunter’s challenge being complete but the weapon still being locked.
Players often get caught out by the fact you must finish your match for challenge progress to count, so another user checked that our player didn’t make this critical mistake. Putrid_Parasite said that they let the Zombies kill them, ending the match naturally.
Of course, this glitch could be because Cold War Season 3 hasn’t officially launched yet. Cold War’s Season 3 update went live ahead of the official launch and brought some features with it, including the removal of slide canceling.
As this feature is designed for Season 3, perhaps the weapons will unlock once the Season officially goes live on April 22.
Treyarch haven’t listed this bug on their official Trello board, but with Season 3 only hours away, expect this to only be acknowledged and fixed if it persists into the new season.
A new map is being added to Cold War’s Outbreak mode, so hopefully, you can unlock the R1 Shadowhunter Crossbow while playing Duga.
Image Credit: Treyarch
Devs respond to match cancellation issues affecting League Play in Cold War
Treyarch have disabled the match cancellation feature in Black Ops Cold War after it caused problems in League Play.
Treyarch have listened to player feedback and decided to address some of the glaring issues affecting League Play in Black Ops Cold War, including match cancellation issues.
The Zombies invasion of Verdansk is about to come to its epic conclusion, and the highly-anticipated Season 3 of both Black Ops Cold War and Warzone is set to begin. So, the devs are working full-time to make this transition smooth.
Listening to player feedback regarding technical problems within League Play has been a main priority for Treyarch, and now they’ve addressed the issue with the match cancellations feature that has been plaguing several players.
Treyarch’s Community Manager Josh “FoxhoundFPS” Torres went on Reddit to respond to the alleged glitch in Cold War that prevented ping from tracking. In this same thread, the issue with match cancellations came up as well.
This feature would take effect as soon as one of the players in a match abandoned the game, canceling the match altogether. It was disabled a short while after it was first added, much to the confusion of players.
After addressing the ping glitch, Josh wrote: “Thanks for sharing. Match Cancellations have gone live early, and we’ll be disabling them soon. We’ll have more to share at a later date.”
It’s understandable why the devs thought it would be best to add a cancellation feature. If you’re the only one left on your team in a League Play match, then victory can be near impossible to achieve.
This new feature would ensure that players that don’t have the advantage of numbers on their side wouldn’t get punished. Hopefully, we’ll see get another update regarding this situation from the devs soon.
Image Credits: Treyarch
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