How to fix Black Ops Cold War ‘Blackout Trial Ended’ Xbox bug

Keshav Bhat

An update to Call of Duty: Warzone on January 6 has reportedly brought back a bug that stops Xbox players from playing Black Ops Cold War. Here’s how to fix the problem.

The newest update for Call of Duty: Warzone went live on January 6 across all platforms, but some Xbox players are unable to play Black Ops Cold War following it. This update nerfed overpowered BOCW weapons in Warzone but has reportedly brought back December’s “Blackout Trial Has Ended” error.

After the update had been installed in December, when loading the game, there’s an error message popping up saying that the Free Trial has ended and you need to buy the game to continue.

The message goes to call the game a “Blackout Trial” has “ended”. And they have to buy the full game to get “Blackout, Multiplayer, and Zombies.” Blackout references are of course left over code from Black Ops 4 that appears to have made its way into the Black Ops Cold war game code.

Of course, all these users already own the full game and are now temporarily locked out from playing the game.

How to fix ‘Trial Has Ended’ Xbox bug

Treyarch issued a fix for the error in December, but the latest patch has saw it return.

Follow these steps to fix the issue yourself:

  1. Go to “Manage Game & Add-Ons”
  2. Select “Black Ops Cold War”
  3. Check to see the Installed items for Black Ops Cold War
  4. Ensure all items listed there are checked and installed
  5. Restart your game

Treyarch are continuing to monitor the problem, so we can expect another fix in the near future.

Image Credits: Treyarch

About The Author

Keshav Bhat is the Co-Founder of CharlieIntel.com, the world's largest Call of Duty news site. Based in Atlanta, Keshav also serves as the Head of Social Media for Dexerto network, running a network of over 10 million social followers. Keshav can be contacted for tips at [email protected]